Return and Exchange Policy
We want you to enjoy your new shoes , and we try very hard to get the proper fit the first time. But, just in case you need to exchange or return them, please treat the shoes with care so that we can accept returns or exchanges. Shoes that have been worn, have soiled soles or other signs of wear cannot be returned for credit or exchange. Exchanges only on sale items. Shoes must be returned by insured US mail or UPS to our address below WITHIN 30 DAYS OF RECEIPT. Please insure returned shoes as we cannot be responsible for merchandise lost during return shipment. Please pack the original shoebox and shoes securely inside a corrugated packing box suitable for shipping. Shoe boxes not having an outer box are typically damaged and not reusable.. Include a copy of the invoice with a note advising exchange information or refund request. Purchaser is responsible for all shipping costs for purchases, returns and exchanges. PLEASE NOTE: A 20% RESTOCKING FEE WILL BE APPLIED FOR SHOES RETURNED AFTER THE 30 DAY DEADLINE. NO RETURNS WILL BE ACCEPTED AFTER 45 DAYS.
Special Orders are FINAL Sales and cannot be returned for exchange or credit.
When placing a special order please allow 6 to 8 weeks for manufacture.
MAIL YOUR RETURNS TO:
Karizmah
401 Sweet Gum Dr
Desoto,Texas 75115
1-214-221-4201

Dance Shoe Maintenance

Suede Soles
Use a suede shoe brush to brush up the nap at the bottom of your shoes. Always brush in one direction, toe to heel. Do this as needed, when you notice your soles becoming flat and smooth, or have dirt  stuck on them.
Leather Shoes
Polish your shoes once a week. Clean with a damp cloth to remove all traces of dirt. Use a thin layer of cream or wax polish to preserve leather and to keep your shoes looking good.
Suede Shoes
Remove dirt with an old tooth brush or suede brush. Stains are removed with suede shampoo. Apply suede dressing in the morning so that your shoes have time to dry out before an evening of dancing. Brush your shoe front to back after applying the suede dressing.
 Nubuck Shoes
Clean with a cloth dipped in slightly soapy, warm water. The rest of the care tips are identical to that of suede shoes.
Patent Leather Shoes
Clean with a damp cloth and when dry, apply patent dressing. Shine with a soft cloth. Never use ordinary shoe polish on patent leather.
Satin Shoes
Clean with a dry cloth. Don't us shoe polish, and avoid acetone (nail polish remover).